Breathe deeply once, name the shared outcome, and propose a two-step path. Example: we both want a stable release; can we inventory blockers, then assign owners? Practice wording three variations. Time yourself responding to mock accusations. Reward yourself for staying specific and calm. Track which phrase consistently lowers voices and body tension.
Set a timer and convert statements into open questions that begin with what or how. Aim for questions that widen options rather than cornering blame. Role-play a tough scenario for two minutes each way. Notice when defensiveness drops. Log three questions that created progress and keep them visible for tomorrow’s conversations.
Practice I-statements that describe impact, request change, and offer a workable alternative. For example, I cannot commit to tonight, but I can deliver a draft by noon. Repeat variations for different stakeholders. Measure clarity by whether next steps are obvious. Share a respectful boundary script others can borrow and adapt confidently.